Crew Management

We offer a comprehensive crew selection and recruitment service, ensuring every candidate undergoes a meticulous approval process, including video conference interviews. Leveraging advanced technology, our team handles the entire pre-joining administration, verifying the authenticity and validity of seafarers’ documents. We also organize Marlins English tests and competency evaluations to assess both language proficiency and technical skills.

To prioritize the well-being of our crew, we conduct mental health assessments and other psychometric evaluations. Additionally, we provide ongoing mental health and welfare support, ensuring the crew’s well-being throughout their employment.

We are dedicated to utilizing advanced crew management software to streamline operations and improve efficiency. At Astor Shipmanagement, we place a strong emphasis on maintaining reliable communication links between seafarers and their families while they are onboard, fostering connection and emotional support.

Our proprietary PEME quality assurance program, powered by an in-house-developed medical management system, provides a distinct advantage in effectively monitoring and managing all crew health needs. We also prioritize process quality and rigorous auditing to uphold high operational standards and ensure full compliance with industry regulations. These efforts enable us to deliver both technical excellence and exceptional crew welfare, creating a productive and supportive working environment.

We handle medical crew claims in alignment with client instructions, ensuring a seamless and efficient claims process. In addition, we coordinate welfare initiatives to support the well-being of both crew members and their families.

As part of our commitment to crew health and safety, we manage all arrangements for Pre-Employment Medical Examinations (PEME) and Drug & Alcohol (D&A) testing, ensuring full compliance with industry standards. We also organize vaccination programs to safeguard the crew against potential health risks, ensuring they are medically fit and fully prepared to perform their duties safely.

At Astor Shipmanagement, we take care of all visa arrangements to ensure crew members meet the legal requirements for international travel and assignments. We also manage comprehensive crew travel logistics, including flight bookings, transportation, and accommodations, ensuring a seamless and timely transition to and from their vessels.

By minimizing logistical challenges, we deliver efficient and reliable travel solutions tailored to the unique needs of each crew member. This approach ensures that all travel and visa processes are handled smoothly, allowing the crew to focus on their responsibilities without interruptions.

We oversee payroll and wage administration to ensure accurate and timely compensation for all crew members, covering salaries, allowances, and other financial aspects of their employment. Additionally, we manage payments to local unions and handle mandatory social contributions as required, ensuring full compliance with regional labor laws and regulations.

Our comprehensive approach ensures that all financial obligations are met efficiently, providing crew members with the assurance of consistent and compliant payments. This not only supports crew satisfaction but also fosters strong relationships with local unions and regulatory bodies, maintaining operational integrity and smooth business operations.

We provide comprehensive Marine HR planning services to ensure optimal crewing levels tailored to operational requirements. In partnership with a well-established training academy, we arrange customized training programs designed to enhance crew competencies, following each client’s approved training matrix.

We also organize briefing and de-briefing sessions in line with client guidelines to ensure clear communication and readiness. Crew Managers conduct onboard visits to monitor crew welfare and performance. Additionally, we handle Flag State endorsement arrangements and oversee the supply and distribution of crew clothing, PPE, and uniforms. To further support crew development, we facilitate regular seminars throughout the year.